A final detail or two, then we'll send your tailored quote.
Calderé Collective — Service Agreement
1. Quotes & pricing. All prices include GST. Quotes are valid for 7 days from issue and based on the information provided. Pricing may be adjusted following the First Reset Clean if the property's condition differs materially from what was described.
2. First Reset Clean. Every new home begins with a one-off First Reset Clean, charged once before ongoing service begins. Ongoing visits are then billed per visit at your chosen tier and frequency.
3. Bookings & cancellations. 48 hours' notice is required to reschedule or cancel without charge. Cancellations inside 48 hours may incur 50% of the visit fee.
4. Recurring service. Weekly and fortnightly plans run continuously. You may pause or end your plan with 2 weeks' written notice.
5. Access. Please ensure our team can access the property at the agreed time. Lockouts may be charged at 50% of the visit fee.
6. Damage & liability. Calderé Collective is fully insured. Any concerns must be reported within 24 hours of service.
7. Privacy. Your details are used solely to deliver your quote and service. We do not share your information with third parties.